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The St. Louis Post-Dispatch ran an interesting article yesterday about cable provider Charter Communications suing DirecTV over a recent advertising campaign that highlights Charter’s recent bankruptcy and apparently poses questions about Charter’s ability to adequately service their customers.
More amusing than the actual story are the reader comments. Seems there are plenty of St. Louisans that have strong feelings about the locally-based cable company.
The best thing about stories like this are they really highlight the reasons that MCA supported the video competition legislation in Missouri in 2007. While some readers commented that they thought Charter was a monopolist in St. Louis, many others point out that they dropped Charter service and have switched to other cable providers, satellite providers, or the new U-verse service being offered by AT&T.
That’s the beauty of a free-market system where competition really exists. If you are not being serviced to your satisfaction, you are free to find a new provider. You have choices.
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